Connect with Our Global Project Specialists

We look forward to understanding your project needs. Whether you are consulting on product details, seeking project collaboration, or wish to become our regional partner, please feel free to contact us. Our professional team will respond to your inquiry within 1-2 business days.

George Group - Contact Information

An Invitation to Witness Excellence

30,000m²

State-of-the-Art Showroom

100,000m²

Advanced Factory Facility

Tour our latest collections and witness our meticulous manufacturing, packaging, and inspection processes.

No. 1, 2nd floor. 24 block casa ceramic sanitary ware market. JIHUA fourroad, Chancheng District, Foshan City, CHINA

Our Trusted Partners

Partner Logo 1
Partner Logo 2
Partner Logo 3
Partner Logo 4
Partner Logo 5
Partner Logo 6
Partner Logo 7
Partner Logo 8
Partner Logo 9
Partner Logo 10
Partner Logo 11
Partner Logo 12
Partner Logo 13

Send Us Your Inquiry

George Group - Support Center

Information & Support Center

Your guide to partnering with George Group. Find answers to key questions below.

Your Project's Journey

1

Inquiry

2

Quotation

3

Production

4

Delivery

1. Orders & Partnership

What is your Minimum Order Quantity (MOQ) for international orders?

Our MOQ varies depending on the product category and the degree of customization. For our standard product collections, we often have flexible requirements to accommodate projects of different scales. For fully customized (OEM/ODM) projects, the MOQ will be determined based on design complexity and production requirements. We recommend submitting your specific project needs via our inquiry form, and our project specialists will provide you with precise information regarding MOQ and pricing.

Do you offer customization services (OEM/ODM) for large projects? What is the process?

Yes, we offer comprehensive OEM/ODM services for large-scale commercial, hospitality, and residential projects. We have extensive experience collaborating closely with architects and designers to bring unique concepts to life. Our process is designed for collaboration and efficiency:

Concept & Design: You provide the design brief or drawings, and our engineering team assesses technical feasibility.
Technical Drawings & Mold Development: We create detailed technical drawings for your approval before proceeding with mold development.
Sample Production & Approval: A sample is produced for your final approval to ensure every detail meets your standards.
Mass Production & Quality Control: Upon approval, we commence mass production under strict quality control protocols.

2. Products & Quality

What is the warranty on your products?

We stand confidently behind the quality of our products. George Group provides a comprehensive 5-year manufacturer's warranty on all our sanitary ware, covering any defects in materials and workmanship under normal use. This warranty is our commitment to delivering products that are both beautiful and built to last.

Are your products certified for international standards (e.g., CE, UPC, WaterMark)?

Yes, many of our products are designed and tested to meet key international standards. We understand that different regions have specific regulatory requirements for plumbing, safety, and water efficiency. Please inform us of your project's location during the inquiry phase, and our team will provide compliant products and all necessary certification documentation to ensure a smooth process.

3. Logistics & Services

How do you handle international shipping?

We have extensive experience in managing global logistics. We partner with reliable international freight forwarders to offer a range of shipping solutions, including Port-to-Port and Door-to-Door services. All products undergo professional, reinforced packaging to ensure their safety during transit. Shipping costs and estimated delivery times will be clearly detailed in your formal quotation.

Do you provide on-site installation services?

Our primary business is the design, manufacture, and global supply of high-quality sanitary ware. As such, we do not typically offer local installation services for standard orders. However, for large-scale, strategic partnership projects, we can discuss the possibility of providing on-site technical consultation or supervision. Please discuss your specific needs with our project specialists during your inquiry.

Helen, Project Specialist at George Group

Meet Your Project Partner

Helen

With over 10 years of experience in the international building materials sector, Helen is more than a sales manager—she's a problem solver. She excels at understanding the unique demands of architects and project managers, translating complex requirements into tangible solutions. From navigating certifications for the European market to coordinating logistics for multi-container shipments, Helen is the dedicated expert ensuring your project's success.